Coversafe, Inc.

Kevin Landrus · a month ago ★★★★★

Cover Safe, Coordinator Alice Trujillo Technician Thomas All did a great job. It was just replaced today. I could not be happier. The Quad Core Cover in Royal Blue is beautiful when I look out side. It looks like I have a beautiful pool even when the cover covers on. Hopefully, I get many good years out of it. It feels expensive when you’re making the decision, but I’m glad I did. It’s really an investment, safety, heat retention water evaporation loss and no leaves.

Gerald Long · a month ago ★★★★★

Thomas was great! He was courteous and very attentive to the details of how the cover opened and closed. He provided instructions on how we should properly open the cover to ensure proper time for the magnets to stop the cover drive motor to prevent jamming the motor/mechanism. Wonderful young man.

Russ Kiekhaefer · a month ago ★★★★★

If you’re getting a new pool cover, Cover Safe and specifically Thomas is who you want to do it. He’s very much a perfectionist which matches who I want installing my cover. It looks great and works great!

Wanda · 5 months ago ★★★★★

Service Technician Jordan was outstanding. Very professional and really knew what to do. He was here on time and we are very pleased with Jordan and Cover Safe. It was a pleasure working with Mitchell and Eddie in getting the appointment scheduled and addressing my concerns and lessons for us on how to do basic maintenance regarding our pool cover. Thank you Wanda and Joe

Bob Adams · 8 months ago ★★★★★

A couple of days ago, my pool maintenance guy called me at work to tell me that my pool cover would only open half way. It was 2:00 in the afternoon, three and a half hours before a big event at my house that was supposed to take place pool side. As you can imagine, I was stressed. I called Eddie at Coversafe, and immediately started venting, my frustration in full attack mode, especially since we had just had major work done on our pool cover less than a month ago. And you know what? He handled it like a pro. He became the grown up in the room, told me he understood my frustration, but that instead of getting mad, what we should focus on was solving the problem. And he solved the problem. He sent a team out within minutes, even though it was late in the day. They arrived when promised and fixed the issue—an issue totally unrelated to the work they had done the month before. I can’t say enough good about that day, because not only did Eddie and his team save my event, but because I learned something about problem solving from Eddie. He was wise and responsive, and that what you want from a business and their representatives. Thank you.